He came right away and was very affordable. My car battery died, and he gave me a jump, but then explained that I needed to replace the battery altogether because of erosion. He handled the replacement quickly and efficiently and even took the time to explain how to maintain the battery properly. Great service all around!

Courtney did an amazing job replacing the starter in my 2015 Hyundai Sonata, in a parking garage of all places! In the recent cold snap, my battery died and I burned the starter trying to crank it. I couldn't get the car out, and no tow trucks could get in the garage due to clearances. Courtney saved me!  He was quick to reply, demonstrated clear communication, fair pricing, promptness, and excellent attention to detail. After a week of trying to get my car back home, I am finally on the road again thanks to Courtney!  If you are in a jam, look no further. Will 100% use Courtney again!

Thank you, Courtney for assisting me when I thought I had trouble with my car! I came to visit from Cleveland and got a message on my car about the breaks and freaked out. I looked up car services and his was one of the first to pop up… Courtney was very responsive and hopeful. Very knowledgeable and offered to come the next morning so that I could get back on the road the next morning. The concept of mobile car services is perfect! He came out as promised and diagnosed the issue and luckily it wasn’t my breaks! His prices are fair as well and he loves to educate you along the way. Would def recommend!

I called early on a very cold morning and Mr. Reed was there in an hour. He diagnosed and explained the issue, and was about to get the part and repair my car quickly without me even being there. He charged an incredibly fair price, and I was back on the road in no time! He was very professional and made sure he put in a quality replacement part. I was able to pay my Venmo which was an added convenience. I would highly recommend him!!

I highly recommend Courtney. He replaced a starter for me and also diagnosed another issue I was having. He got me back on the road at a very affordable price. He does good work and is much cheaper than a shop. Will be using him in the future

The owner is great! I took my 2017 BMW to the dealership and they gave me a ridiculous quote. I drove it down to Delta Car Care and the price of materials was the same, but labor was cheaper. They replaced all of my shocks a few months back and no issues. One time I went down there with my wife’s car and the owner hooked up a voltmeter to check the battery. He told me it was broken. As I was going to replace the battery myself I offered to pay him for checking the voltage but he refused. So I went inside and paid the attendant. Once when I was at the BMW dealership I told the BMW customer sales rep about this place and even he said, “oh yea. We hear great things about that place.” He’s an honest mechanic with fair prices.

I had to bring in my less than a year old truck into their body shop twice within a couple months. Both times Delta did an incredible job in restoring it to its almost like new condition.  The team at Delta really does care about you and your car. Michelle especially went above and beyond in getting everything right. They were extremely fast to provide estimates and schedule repairs (Way faster than other shops in Cincy were able to commit to).  It can be terrifying to take your car somewhere new, especially after the stress of being in an accident. The team at Delta was always friendly, responsive and reassuring.

I’ve known Les for many years and he is always honest and reliable with any of the work done at his shop. Highly recommended

Less is amazing Walmart gave me a faulty oil filter when performing what should have been a routine oil change and I took my Honda to them the next day, because my car started overheating and smoking. He was very kind about fitting me into the schedule and saved me from causing significant damage to my car. And the pricing is very reasonable for service and hospitality.

This is the BEST place to get your car repaired. Les who owns and runs the shop is the nicest, most pleasant and honest person ever. They have replaced engines in two of my cars. Did a fantastic job. And they take fantastic care of our cars, foreign and domestic. They go above and beyond everytime. And shout out to Lexi who runs the front end of the shop. She is the best.

Took my vehicle in for noise coming from the tire area. In order to make sure they were addressing my concern they requested I ride with the mechanic to indicate what I was hearing. As a woman I appreciate this level of service instead of dismissing my concern. This is top level service. Thanks Northgate Ford 3/19/25- took my car in for repair diagnosed from previous visit. I needed struts for my Lincoln mkx this was a very expensive repair I wanted it done properly so I bit the bullet. I had to wait for parts to come in which took almost a couple weeks so I requested a loaner vehicle of which Ford provided and i was very greatful since I didn't have another car or money for a rental. While the car was there I wanted to get the headlight bulbs changed which I found out this wasn't a simple bulb change the entire headlight assembly needed to be replaced and was very costly as well. I informed Megan my service consultant that I couldn't afford what they charged for the parts so she provided me with part numbers so that I could purchase myself. I found some that should have fit my car on Amazon but they didn't had to send them back. I shared the next set with the mechanic of which he said they should work off Amazon again and they didn't work either the Amazon vendors description was totally incorrect. Third times the charm i went into the shop and the mechanic found the ones I needed on Ebay motors about 1 month into this ordeal they got them installed and I got my car back 1 month later. Ford did the best they could with the part delays and my delays with finding the correct headlight assembly. They worked with me every step of the way. The entire team was so helpful. Special shout out to Megan C. she worked with me every step of the way helping me through this stressful period.  I will continue taking my car to Northgate Ford as long as they continue top notch service 👍🏽👍🏽👍🏽

I am a little confused. I made an appointment to get an oil change and a tire rotation. I got my oil changed but not the tire rotation because they forgot. However Jeff stated he would make it right not charge me for the next tire rotation. Jeff told me I needed a new battery and had me a quote ready.  I explained my battery was under warranty. When I went to pay my bill Jeff didn't say anything about my battery so when I asked about my battery Jeff stated that they retested it a different way and the battery was fine. So if I was paying for a battery then it was bad. If Northgate Ford was paying for it the battery was good. So I am not sure if Northgate Ford can be trusted.

Seamless sales process from start to end. As an out of state customer, it always adds extra layers of complexity but I was extremely well taken care of and communication was flawless from inquiry to delivery. Jason R was extremely knowledgeable and helpful of all topics but especially assisted in knowledge of the diesel engine industry and maintenance as I am new to it. All staff members were extremely friendly and helpful. When I showed up from a state over, all ducks were in a row and the whole team was ready to execute their respective roles without delay. Great experience Northgate!

The sales guy was great, out of all of the other dealerships I have dealt with, usually the sales guy does all the work, Northgate was not this way, the finance guy was top notch, was patient and looked out for my best interest

Although they were not able to schedule an appointment to diagnose my car until nearly a week after my visit, everyone was so very nice. Lee Overby listened to me as I described my concerns and very kindly tested my battery/alternator, assuring me that my vehicle was safe to drive.   The waiting area is extremely comfortable and spacious.   I appreciated the shuttle service home - thanks to Tracey and Charles. Overall, quite a positive experience!

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Courtney's Mobile Auto Service LLC

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