I broke down on the side of the road and these guys came to my rescue. They towed my car made me feel safe and even stayed after hours to get me back on the road. I don’t have the words to express how grateful I am!

I was so worried about my car’s strange noise but the mechanic put my mind at ease. They fixed the problem quickly and even gave me tips to prevent future issues.

I know nothing about cars and usually that means mechanics try to take advantage of me. Not here! They were so kind and patient making sure I understood every repair before they did anything. That level of honesty is priceless!

Reliable and honest service! I had a major engine issue, and they fixed it without overcharging. The team was professional, and they provided a warranty on the repair. It’s hard to find such trustworthy mechanics these days!

Fantastic job! My check engine light issue was resolved efficiently. The team was courteous and provided a detailed breakdown of the repairs!

Highly recommended.  If you are looking for honest, expert reasonably priced auto services, you can end your search.  I have been looking for a great auto repair shop that doesn't charge an arm and a leg and finally found it   Plus they are great personable people you can talk to.  Do yourself a favor and give them a try.  You won't be sorry.

Nice,polite, reasonably priced.  Very friendly and knowledgeable on answer questions on my vehicle and the area and even suggesting other places to get thibgs done that they didn't do there.

I just had my vehicle repaired here today and this was the best experience I’ve ever had with an auto repair shop. Sean was amazing, communicated with me throughout the day, was honest and upfront, gave me a truly fair price, and on top of it all he is just a friendly, great guy to do business with.  They were fast in finding the part the same day and had my vehicle ready to pick up a few hours later.  I highly recommend Bob’s as I know I won’t be going anywhere else from now on. Thank you for being so awesome!

Had an emergency car repair after breaking down on 275. Bob's auto repair took in the car and had it repaired by the following day! Excellent support and welcoming folks. Reasonable prices for the best service!

Sean and his team are amazing!  The engine on my daughter’s car needed repaired.  Not only did he give me the best price, he did more research on the car and determined it was not worth our money to put a new engine in it.  I highly recommend this company for all your car needs.  They are honest and friendly and put the customer first.

Was one of the best expericences I have ever had when dealing with car issues.  Brian took the time to troubleshoot what I thought was going to be an expensive issue and turned out I was miss informed.  I will be coming back with any issues in the future.  If you want honest and sound Car repair look no further.

Excellent service. I had to have my car towed there on a Sunday and they had it totally repaired and back on the road Tuesday morning. I am grateful for their timely repairs. I would 100% recommend this company to everyone!!

If you're looking for a great place to have your vehicle serviced or repaired, stop looking. Brian will be your goto guy and will do the job right the 1st time. Very affordable and friendly.

I do not live full time in Cincinnati, but spend quite a bit of time here with children and grandchildren.  My Check Engine light came on and I had trouble starting my car after filling my tank with gas.  As a NAPA Autocare center, I selected Kellerman Automotive for service, and I am really glad I did.  My issue was a complicated emissions control related problem.  Brian used his knowledge of engine controls and his diagnostic experience to narrow down the problem to a particular device malfunction.  Even with that, there were still some other confusing issues that made certainty of the solution unclear.  Brian was very up front about these questions, and explained that if the selected remedy was unsuccessful, he was committed to further action to make it right.  Fortunately, Brian's diagnosis was spot on, and I have had no more problems.  More than anything I was impressed with Brian's honesty, caring demeanor, and commitment to customer service.  It's always a bit nerve-racking when you have car trouble and need to find a shop that you can trust.  Kellerman Automotive is definitely one that you can feel comfortable with.

My husband and I only go here. We always get great service. Brian is the most caring mechanic we know. If you think your car is not worth fixing, go to him first!

The owner is great! I took my 2017 BMW to the dealership and they gave me a ridiculous quote. I drove it down to Delta Car Care and the price of materials was the same, but labor was cheaper. They replaced all of my shocks a few months back and no issues. One time I went down there with my wife’s car and the owner hooked up a voltmeter to check the battery. He told me it was broken. As I was going to replace the battery myself I offered to pay him for checking the voltage but he refused. So I went inside and paid the attendant. Once when I was at the BMW dealership I told the BMW customer sales rep about this place and even he said, “oh yea. We hear great things about that place.” He’s an honest mechanic with fair prices.

I had to bring in my less than a year old truck into their body shop twice within a couple months. Both times Delta did an incredible job in restoring it to its almost like new condition.  The team at Delta really does care about you and your car. Michelle especially went above and beyond in getting everything right. They were extremely fast to provide estimates and schedule repairs (Way faster than other shops in Cincy were able to commit to).  It can be terrifying to take your car somewhere new, especially after the stress of being in an accident. The team at Delta was always friendly, responsive and reassuring.

I’ve known Les for many years and he is always honest and reliable with any of the work done at his shop. Highly recommended

Less is amazing Walmart gave me a faulty oil filter when performing what should have been a routine oil change and I took my Honda to them the next day, because my car started overheating and smoking. He was very kind about fitting me into the schedule and saved me from causing significant damage to my car. And the pricing is very reasonable for service and hospitality.

This is the BEST place to get your car repaired. Les who owns and runs the shop is the nicest, most pleasant and honest person ever. They have replaced engines in two of my cars. Did a fantastic job. And they take fantastic care of our cars, foreign and domestic. They go above and beyond everytime. And shout out to Lexi who runs the front end of the shop. She is the best.

These guys are the truth! Came out in a timely manner, I had what I thought was a major issue and they were able to diagnose it properly and get the job done well and kept me informed through the whole process. Hard to find people like that anymore!!! Will definitely be calling them again if I ever need anything. Thanks guys!!!!!

The mechanic handled a complex engine repair involving the replacement of my vehicle's old hydraulic lifters. The new lifters have dramatically improved the engine's performance and noise levels.

Having the mobile mechanic come to my driveway to work on the car while I was home was so helpful. He repaired a misfire in the engine, and it was all done by the time I needed to leave. He was very professional, using mats to keep everything clean, and he made sure everything was running smoothly before he left.

I was impressed with the mechanic’s thorough approach to resolving a knocking noise in my engine. He identified it as rod knock, replaced the faulty rods and bearings, and ensured everything was properly lubricated.

I want to say if anyone is looking for a great mechanic that is reasonably priced and is willing to go above and beyond to fix your car this is your guy. I called him for a rack and pinion turns out it wasn’t even the problem. He made sure he looked at everything. And in the end it was the power steering pump I already replaced was bad. He went as far as returning my power steering pump and installing the new one. I highly recommend him and I don’t trust anyone working on my car and will continue to use him on the future.

OH MY GOD! 1000/10 HIGHLY RECOMMEND- Ricky V.  has been a blessing in disguise. He came to my rescue and assisted me with my flat tire. Excellent service, very polite and overall beyond pleasant! Thank you 1,000 times again for all your help!!

Came out quickly and completed the replacement of my wheel hub assembly really quickly! On top of his professionalism and willingness to stay late to complete the job his pricing was more than HALF the cost of any local commercial mechanic shop! I will definitely be calling him again for any future needs! Really impressed!

Rickey reinstall a tricky transmission after I got stuck changing a clutch. He was able to work me in on short notice and a great price. Much appreciated!

paid Ricky $1200 to come out to my place and install new lifters on the right side of my Dodge ram 1500. First off he ordered the wrong lifters, they were for a 2019 Dodge Challenger. Second off when he put everything back together, he installed the main valve cover gasket around the outside of the valve cover, but not around the spark plugs so oil was pouring out of the engine. Lastly, because of the wrong lifters that were installed, the push rods ended up bending on the right side of the engine and snapping off the Dow pin to the camshaft, which in return now the engine is smoked unless I wanna put a new camshaft in the engine, new push rods, and the correct lifters this time around . I’m trying to get in contact with Ricky but he’s not answering my phone calls. I just want my money back so I can pay for the engine to be fixed correctly this time. I will delete this post if Ricky gets back a hold of me and gives me back my money , if he does not return my phone call with plans of paying my money back then I guess the next step is small claims court. I guess I’m gonna have to file a lawsuit against him. I would advise anybody who reads this review to take it seriously do your background checks on people don’t trust , anybody to work on your vehicles? It takes an experienced mechanic with knowledge gain from years of schooling and experience to do engine work on a vehicle.

Took my vehicle in for noise coming from the tire area. In order to make sure they were addressing my concern they requested I ride with the mechanic to indicate what I was hearing. As a woman I appreciate this level of service instead of dismissing my concern. This is top level service. Thanks Northgate Ford 3/19/25- took my car in for repair diagnosed from previous visit. I needed struts for my Lincoln mkx this was a very expensive repair I wanted it done properly so I bit the bullet. I had to wait for parts to come in which took almost a couple weeks so I requested a loaner vehicle of which Ford provided and i was very greatful since I didn't have another car or money for a rental. While the car was there I wanted to get the headlight bulbs changed which I found out this wasn't a simple bulb change the entire headlight assembly needed to be replaced and was very costly as well. I informed Megan my service consultant that I couldn't afford what they charged for the parts so she provided me with part numbers so that I could purchase myself. I found some that should have fit my car on Amazon but they didn't had to send them back. I shared the next set with the mechanic of which he said they should work off Amazon again and they didn't work either the Amazon vendors description was totally incorrect. Third times the charm i went into the shop and the mechanic found the ones I needed on Ebay motors about 1 month into this ordeal they got them installed and I got my car back 1 month later. Ford did the best they could with the part delays and my delays with finding the correct headlight assembly. They worked with me every step of the way. The entire team was so helpful. Special shout out to Megan C. she worked with me every step of the way helping me through this stressful period.  I will continue taking my car to Northgate Ford as long as they continue top notch service 👍🏽👍🏽👍🏽

I am a little confused. I made an appointment to get an oil change and a tire rotation. I got my oil changed but not the tire rotation because they forgot. However Jeff stated he would make it right not charge me for the next tire rotation. Jeff told me I needed a new battery and had me a quote ready.  I explained my battery was under warranty. When I went to pay my bill Jeff didn't say anything about my battery so when I asked about my battery Jeff stated that they retested it a different way and the battery was fine. So if I was paying for a battery then it was bad. If Northgate Ford was paying for it the battery was good. So I am not sure if Northgate Ford can be trusted.

Seamless sales process from start to end. As an out of state customer, it always adds extra layers of complexity but I was extremely well taken care of and communication was flawless from inquiry to delivery. Jason R was extremely knowledgeable and helpful of all topics but especially assisted in knowledge of the diesel engine industry and maintenance as I am new to it. All staff members were extremely friendly and helpful. When I showed up from a state over, all ducks were in a row and the whole team was ready to execute their respective roles without delay. Great experience Northgate!

The sales guy was great, out of all of the other dealerships I have dealt with, usually the sales guy does all the work, Northgate was not this way, the finance guy was top notch, was patient and looked out for my best interest

Although they were not able to schedule an appointment to diagnose my car until nearly a week after my visit, everyone was so very nice. Lee Overby listened to me as I described my concerns and very kindly tested my battery/alternator, assuring me that my vehicle was safe to drive.   The waiting area is extremely comfortable and spacious.   I appreciated the shuttle service home - thanks to Tracey and Charles. Overall, quite a positive experience!

Engine in Cincinnati, OH

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Northgate Ford Service