Had a blowout on my rental and stopped by CLE Auto Services—Moe got me in and out in under 10 minutes! He was incredibly kind and helpful, and the whole experience was smooth and stress-free. The owner is super personable, and their prices are the best in town. Highly recommend CLE Auto Services to anyone in the area!

Very disappointing experience with CLE Auto (Moe). I’m writing this review after visiting the shop multiple times, hoping for better service each time, but unfortunately, the experience has only gotten worse. Every time I’ve gone there, the repairs were never completed properly. It seems like Moe doesn’t actually diagnose the issue—he simply tells you to order a new part and then charges $200–$300 just to install it.  My most recent experience was the worst. I dropped off my car on February 25th because the check engine light was on. Moe told me to order Part A, which I did and gave to him. After two days, he said Part A didn’t work and told me to order Part B instead. I ordered that part as well and gave it to him. After 15 days, he returned the car to me—and the check engine light was still on.  Clearly, he didn't diagnose the issue correctly and just replaced parts that were working fine to begin with. Despite doing nothing to fix the actual problem, he charged me $300.  After that, I tried to follow up with him every day for a week. Each time, he told me to “come tomorrow.” Eventually, he stopped answering my calls altogether.  Based on my experience, I would not recommend CLE Auto or Moe to anyone for vehicle repair. Poor diagnosis, excessive charges, and unprofessional behavior.

Mo give me an excellent service. Honest precise and efficient guys! Doesn’t have a big issue here, only a flat tire, but I got to change the tire completely, the side of the tire got two holes. The same day, I was able to drive the car again.

Exceptional Auto Service at CLE Auto Service – Highly Recommended!  I had the pleasure of visiting CLE Auto Service at 1640 St. Clair today, and my experience exceeded all expectations. From the moment I arrived, I was met with outstanding customer service. Mohammad, the owner, is truly one of the most professional, kind, and honest individuals I’ve encountered.  He quickly diagnosed and resolved my issue at no cost, demonstrating not only expertise but also genuine care for his customers. The service was incredibly efficient, and the pricing for other repairs is the most affordable I’ve seen in Downtown Cleveland.  Even though I visited without an appointment, they accommodated me immediately without hesitation. However, I highly recommend calling ahead to schedule an appointment for the best experience.  If you’re looking for fast, reliable, and budget-friendly auto service with exceptional customer care, CLE Auto Service is the place to go! Thank you, Mohammad, for your kindness and professionalism—I will definitely be returning for any future auto needs.  -Zaq

This place literally SAVED ME! Drove to Cleveland for the weekend - a 6+ hour drive - to hear a dreaded “grinding noise” coming from my wheel as I pulled into the hotel parking garage at 11pm on a Friday night. Knowing it was the weekend - and that my stay was only supposed to be til Sunday morning - I went into panic mode. A quick search led me to CLE AUTO, which by my luck was open on Saturday, and I am ever so thankful. They got me in right away and immediately went to work! The owner was so calm and pleasant and truly wanted to help me however he could! No runaround, no hassle and excellent communication.  He fixed my brakes and the price I paid was beyond reasonable. He could have charged me any price considering I was out-of-town and desperately needed the repair- but he treated me like a regular and took great care of me. If I lived here, this place would be my go-to spot. I cannot thank CLE Auto enough!!!!

Carvana gave me a real bad car. These guys fixed it for me and it rides like new. Carvana refused to replace the brakes when I got new rotors and these guys gave me a great deal. The tech is cool. They talk to me like I'm a human and not just a customer.  Thanks

Extremely honest, to the point where they refused to take my money because my car was an easy fix. Great service, will definitely go again and 100% recommend!

The staff at Cleveland Auto Repair demonstrated exceptional honesty, professionalism, and accountability throughout the entire auto repair process, making me feel confident and informed about the work being done on my vehicle to ensure reliable and safe transportation, even when seeking a brake repair to address issues with my brake pads after a routine check engine light issue. Their attention to detail and commitment to transparency made it clear that they stood behind their high-quality work and exceptional customer service, further emphasizing their reputation as a reputable auto mechanic shop and a trusted provider of engine repair service near me.

DO NOT GO! First of all, they give you an appointment then say they can’t look at it till the next day. So I was stranded and had to spend money on a hotel. They then said my vehicle needed so much work and it would cost $40k. I’m sorry what. I was heartbroken. They even took my money for diagnostics even though I told them what was wrong. Well I drive my vehicle back to my hometown and my mechanic said they were liars. My vehicle is fixed and runs so amazing and only cost $2k. They just make money off people. They don’t care about you.

My vehicle had some major cosmetic damage (past owners,) and wear and tear. Trying to find a 2 dr V6 in todays market is almost impossible so I decided to give the Honda a face lift! Reached out to Cleveland Auto Body and their response time was quick and professional! Made an appointment for an estimate and at no time did I feel pressured or pushed into anything. The price was extremely reasonable for all the cosmetic work and complete exterior paint job so I pulled the trigger!  During the time they had my vehicle they were completely professional and kept me in the light on what was being done to the vehicle. The finished product came out better than I thought it could and now she’s ready for another 200k miles!  Highly recommend this company for all auto body repairs or customizations

Love this place.  Changed out the engine in my car in 3 days.  The Lincoln dealership said it would take 3 weeks. Cost of labor was less than half of what Lincoln wanted to charge.  My car is running great now.

East Side has always been one of the fastest, best quality and lowest price auto repair shops in town. I have yet to regret bringing a vehicle to them as the service is always prompt, prices are always fair, and the repairs are always what I asked for.

They did me and dad's oil change this morning. These guys did an excellent service at a affordable price.

Went in for radiator get it back. Now my AC high pressure line is broke. And the owner hands me a bill for 600.00 and says its my AC. Never went in for my ac but my line it's broken. If you are a mechanic you know you have to pull the ac lines off of the radiator. I just wanted him to take responsibility of there mistakes. And would have bought the part to fix it and he could  have took the hit on the labor. It would have been cool. But I have to pay for there mistakes. 😡😡😡

I came to this shop in need of some suspension work and tire installation. Not too long after I picked my car up I noticed that all of the tires were installed incorrectly. Being inside/outside tires all of the tires were installed with the inside part facing outward. I called back and let them know what was going on and Dave told me to bring it right back so they can take care of it. Upon my arrival I spoke with the tech that did the work on my car, and he gave me a really hard time stating that the inside/outside labels on the tires were just for cosmetics and that it wouldn’t change anything. At that point I told him that I’d take care of it myself since he was making it such a big deal, but he said he’d correct the issue if it would make me happy. The next day I called to see if they were done, and Dave said yes you can come pick it up. However, there was a check engine light and they agreed to help me get around the issues of a failed e-check so that I can get a hard plate. While I was on the phone with Dave I was trying to figure out the next course of action, his response was very rude and you could tell all he wanted was to get me off the phone as soon as he could. He was always very nice up until then so maybe he woke up on the wrong side of the bed that morning, I don’t know. All in all I won’t be doing business with them again, some of the people there seem very nice and knowledgeable. Maybe I just had a bad experience, but at the end of the day I treated everyone there with the utmost respect and conducted myself like a proper human being throughout my entire time dealing with them. I expect the same in return!

Walked in to get an estimate on a brake line, I was greeted with a disrespectful attitude by a very rude man which happened to be the owner Al!! Alls i was looking for was an estimate on the work high end low end just a general range of what it possibly could be pretty simple you would think right? Alls he could say was "well I don't know I'd have to see it first, couldn't tell ya, would need to do the work and would depend on how long it would take" absolutely refused to even give any sort of actual dollar amount, truly seemed he just has a general distain for human decency or customer service. Rude as all hell, disrespectful, zero customer service. Wouldn't recommend this place to anyone. In my honest opinion, go at your own risk! Truly not worth the effort.

I stopped in today to see if I can get service and the owner Al was very rude I think it was because I was a black woman he didn’t even wanna look at me then I ask him when would be a good time to come in he told me he don’t know I will have to make an appointment well I’m standing here now that’s what I’m trying to do he asked me was my check engine light on I explained to him that it was and I already got the car checked at auto zone with the check engine readers and he tells me he don’t care about my papers if I want him to look at my car then he’s gonna use his machine and tell me what’s wrong with it this man is very rude and disrespectful I wouldn’t go here if he was the only repair shop BEWARE if you are BLACK stay away!!!!!!!

Al is one of the best owners you will ever meet.  I've known him for over 30 years.  He is fair and won't charge you for something you don't need.  His prices are the best around and he guarantees his work.  Reggie, his mechanic, has worked for Al over 20 years and is exceptional.  This is a long established business that you can trust.

Al has serviced our families vehicles for over 50 years. He and his staff go above and beyond in their services... They are honest and fix the problems in a timely manner and a fair price. As a used car manager, I have seen it all. Thank you Al... you are family to the Ramirez family!

Al is very honest. He will not perform unnecessary work and charge you crazy prices. The dealership quoted me a very large price which I just couldn't afford. Many of my neighbors suggested Al. He quoted me a price that was less than half of what the dealership wanted. He saved me over $1,000.00. Now I'm a regular and tell everyone that is looking for a good honest mechanic to go to Al. He hasn't disappointed us yet. He is the best.

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