There is a reason Jeff has so many positive reviews. He was communicative, reasonably priced, and efficient. I am not sure what else you'd want from a mechanic, especially one who comes to your door to work. Highly recommend.

Jeff was outstanding! He replaced the battery on my 2020 BMW X1 quickly and professionally. He was knowledgeable, efficient, and went above and beyond to ensure everything was perfect. Highly recommend his services—5 stars!

Stop looking and just call Jeff. We had done a little back and forth texting going over my issues and some car info. He came out when he said he would, diagnosed immediately (bad starter), and quoted me. Obviously a very knowledgeable guy with very reasonable prices. I agreed and about an hour later my car was ready to hit the road. Outstanding experience. I'll definitely be using Jeff for future services and would highly recommend him to anyone in need of reliable, professional and affordable repairs.

Jeff was awesome! He came right to me, diagnosed the issue with my Honda Accord, and even went to get the part before replacing the starter. Professional, on-time, and efficient. Highly recommend him! 5 stars!

Called with a last minute emergency request when I was in a bind and he called me back immediately and was more than happy to come to me and help. He got the parts and showed up incredibly fast. He worked really fast and got me rolling with a new alternator and belt in no time. Amazing find and I can’t recommend enough! What a great resource.

Great team! excellent customer service Steve sent someone to help fix our car within a few hour of us calling. Jay did a great job diagnosing the problem and fixing it at our home garage!

Never used a mobile mechanic before decided I'd give it a try. I had my alternator go out the day before which was on a Saturday I was going to do it myself but you know how that goes you have to be motivated to do a mechanical job 😄.... Anyway I couldn't drive my vehicle to a shop because I had little to no power due to the alternator going bad so the next day ( Sunday ) I decided to look up some reputable auto mechanics Novo actually was the 4 mobile mechanic I decided to call the first 3 didn't answer and I left them voicemails... After 3hrs and no response to the first 3 I found Novo and decided to give them a call . . Only a couple rings in and Steve answered the phone , told him my issue and he put me on hold for a minute and got back on and quoted me a price I thought it was a bit high at first so I kinda hesitated and right away Steve responded with if it's the price your concerned with and I told him yeah because I had already spent over $200 for my alternator and right away he told me he could knock it down a bit which I was satisfied with... Considering for the travel to my place and being able to come over to my house within the hr you can't beat that nor complain... Wally was the guy who was my mechanic along with his helper haully not sure if that's how you spell his name but to make it short and simple they both checked a few things first to make sure the alternator was the issue which it was and they got right to work . . After about a half hr the job was done . . Professional, reliable, and convenient, willing to work with you on the price but keep in mind all the convenience of a mobile mechanic coming to your home and saving you time to have to get your vehicle towed to a shop or just in general so you can't hassle to much with the prices... Definitely get what you pay for . . Will definitely recommend and if needed will be calling for future service if needed . . 👍👍👍. .  ⭐⭐⭐⭐⭐ Thanks Novo ! ! !

I was having issues with my truck, felt like it was something over my head. had them come out same day which was amazing. the guy and i figured it was probably a bad alternator. and some other electrical issues. said they would call me tomorrow with a price. i can change an alternator. but figured if there was other issues i would just let them deal with it all.  the tech said it wouldn't be more then an hour of labor to change it out. which makes sense. its right on top easy to get to no biggy. they call me with the price. its over $700. wanted to charge me $100 more for the part then i could get it for. and then the guy on the phone had the balls to tell me it would be 3-3.5 hours of labor to change it out. guess what it took me, a non mechanic, about 40 minutes to change it. if you are gunna try to rip people off try a little harder.

Best Service 2025 Award! Jay arrived in 20minutes - no joke. Showed up with OEM stuff for my Subaru. It was like a car 9-1-1 response AND for a very annoying and complicated problem. Also I am a woman and felt comfortable talking to Steve and Jay both. Super pleasant experience. Will rec to all. Could not thank them enough!!!

Thanks to Paul and the guys at NOVO I was able to get my starter installed quickly and efficiently. Paul also stayed behind for a while to make sure my test drive with the truck went smoothly. Highly recommend.

Buddy could even wait till I got my words out my mouth before he hung up in my face.

He was very rude and when I asked him what's the price for a specific labor I wanted he rudely said I don't have knowledge of mechanics. Well good for you and your knowledge of over charging people for what they don't need!

Scammers! My mother made an appointment for tomorrow, put her card down, and the mechanic called her today and said he actually had time to see her immediately. He came took one look and said he couldn't replace the serpentine belt. Ok. But  Then when my mother called to make sure they had canceled the appointment for tomorrow they said they have a policy that if you cancel within 24 hours that they charge 155 which makes no sense because they reach out to her appointment earlier.  DO NOT USW THIS SERVICE! GO TO A PLACE WITH INTEGRITY AND COMMON SENSE.

The alternator in my 2008 Jeep had gone out and I had my vehicle towed to my parking spot at my apartment complex and was looking for a mobile mechanic to come switch out the part. I ended up calling the number that I found in Google maps that led me to a company called yourmechanic.com I ended up in a call center where I made an appointment for the following day from mechanic to come by at 11:00 a.m. . At roughly 9:00 a.m. that day I received a text generated by a bot that told me that the mechanic was not going to be able to make it and had canceled my appointment. In that text it provided a link to reschedule the appointment. The problem I had was that the rescheduling date was more than a week in the future and I needed the car on the road before that. I called the call center number again and talk to a young lady who although profusely apologizing could do nothing to solve my problem. I asked the young lady to pass me to a supervisor to see if we couldn't solve the problem and she informed me that a supervisor would contact me between 3 and 72 hours!!! I was preparing to make other arrangements when I received a call from a supervisor named Jennifer. I explained to her my situation and the need for my automobile to get back on the road and she took the extra steps to give me two options for a time and a date and then went to step further to call the actual mechanic explain my situation and assure that he would be there. Arturo, the mechanic, showed up exactly on time got that repair done quickly and got me on the road in less than an hour. I give five stars not because of the original situation but because I understand that things happen even though my situation was still critical. It was the problem solving capabilities of Jennifer and her desire to help that is worth five stars.

I have to give it to Curtis. The mobile mechanic guy that came to the rescue. Cool dude with excellent customer service. Installed in a new coolant expansion system which I know nothin about. Got it done in 10-15 min. Me being as a female had my share of being ripped off,  I know where to go if I ever have an emergency again. Thank you!

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